Business Analyst - Corporate Actions | Bank | Contract

Key Responsibilities

Corporate Actions Operations & Application Support

• Serve as the Subject Matter Expert (SME) for Corporate Actions applications within the assigned business domain.
• Maintain an in-depth understanding of application architecture, data flows, system interfaces, and business processes.
• Provide day-to-day support to business users, responding to operational queries and offering guidance on system functionality and best practices.
• Ensure Corporate Actions events are processed accurately and within regulatory, market, and internal service level requirements.
• Monitor operational processes and identify opportunities for continuous improvement.

Client Servicing & Event Management

• Manage the end-to-end lifecycle of Corporate Actions events, including both mandatory and voluntary events.
• Ensure timely and accurate dissemination of client notifications for voluntary events such as rights issues, dividend options, warrant expiries, redemptions, and other market events.
• Capture, validate, and execute client instructions accurately while safeguarding client entitlements.
• Act as a key point of contact for client and stakeholder enquiries, delivering exceptional service and timely resolution.

Testing & Change Delivery

• Define testing approaches, test strategies, and acceptance criteria for system enhancements and project deliveries.
• Lead User Acceptance Testing (UAT) activities, including planning, scheduling, execution, defect management, and reporting.
• Coordinate closely with Technology, Operations, and Business stakeholders to ensure successful testing outcomes.
• Track, validate, and resolve defects and issues prior to production deployment.
• Support system implementation activities and post-deployment validation where required.

Governance, Documentation & Controls

• Develop and maintain comprehensive documentation covering business requirements, solution designs, data flows, business rules, and testing artefacts.
• Ensure all deliverables comply with established governance standards, controls, and documentation frameworks.
• Support audit and regulatory requirements through accurate record-keeping and process transparency.
• Promote risk management practices and operational controls across all activities.

Requirements

• Diploma or Degree in Business, Finance or any related discipline.
• Proven experience in Corporate Actions processing, with solid knowledge of both mandatory and voluntary events.
• Experience working within a Banking, Custody, Securities Services, or Financial Services environment.
• Hands-on experience in System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing.
• Good understanding of end-to-end Corporate Actions workflows, system integrations, and data management processes.
• Demonstrated ability to work effectively with Technology teams, Operations users, and business stakeholders.
• Excellent documentation and business analysis skills.
• Effective stakeholder management and communication skills.
• Detail-oriented with a focus on accuracy, quality, and client service.